Terms of Use

1. Purpose and Scope

These Terms of Use (the "Terms") govern access to and use of the Influentia platform, including the mobile application, web interfaces, and any related sites. They form a contract between the user and Influentia. Using the platform means you accept these Terms in full.

2. Publisher Identification

The platform is published by Influentia, a company registered in France. All enquiries may be addressed to contact@influentia-app.com.

3. Description of the Services

Influentia provides an intermediary service that allows users to:

• Create and manage establishment profiles (presentation, media, availabilities, collaboration offers on premises, remotely, or via product shipping).
• Create creator profiles (contact details, biographies, social media links, collaboration preferences).
• Search venues by categories, cities, and more granular filters.
• Send, receive, and track collaboration requests detailing dates, time slots, participant counts, expected deliverables (Instagram stories, TikTok videos, reels, etc.), and custom messages.
• Exchange messages and share publication links inside the platform for validation.
• Manage agendas and availability rules to facilitate scheduling.

Influentia is not a party to agreements between users and acts solely as a technical facilitator.

4. Eligibility and Registration

Registration is reserved for individuals over the age of majority with legal capacity and authorised representatives of legal entities. Users warrant that the information they provide is accurate and undertake to keep it updated. Influentia may request supporting documents (e.g. IDs, company certificates, audience data) before or after account activation and may refuse or suspend any non-compliant registration.

5. Account Management and Security

Login credentials are personal and confidential. Any action performed through the account is deemed to have been made by the user. The user must promptly inform Influentia of any compromise. Influentia may implement security measures (two-factor authentication, email verification) and disable an account in case of suspicious activity or breach of these Terms.

6. Acceptable Use

• Use the platform solely for its intended purpose and in compliance with applicable law (consumer law, advertising regulations, rules on shipped products, etc.).
• Respect other users and refrain from posting defamatory, discriminatory, violent, obscene, deceptive, or otherwise unlawful content.
• Do not impersonate a third party or create multiple accounts without authorisation.
• Do not extract, harvest, or misuse other users' data, nor attempt to bypass security or monitoring features.
• Do not promote illegal services or activities (regulated goods, gambling, etc.).

7. Platform Role and No Warranty

Influentia is neither the organiser nor the guarantor of collaborations, travel, deliveries, or content produced. Users enter into agreements at their own risk. Influentia does not guarantee venue availability, quality of services, or campaign performance and provides no commitment to achieve any particular outcome.

8. Collaboration Workflow

Collaboration requests sent through the platform set out the desired conditions (dates, hours, number of attendees, expected deliverables such as Instagram stories, TikTok videos, reels, etc.). Acceptance creates a binding commitment between the establishment and the creator, who should formalise their agreement as needed (written contract, brief, releases). Any change or cancellation must be mutually agreed and reflected in the platform when possible. Influentia may suspend accounts that repeatedly cancel or fail to honour accepted requests.

9. Establishment Obligations

• Provide accurate information about the venue, services, availability, and proposed consideration (meals, lodging, product shipments, access to online services, etc.).
• Ensure that venues, products, or services comply with health, safety, consumer, and other mandatory regulations.
• Prepare to host creators as agreed and supply the means required to produce the agreed content.
• Respect the confidentiality of exchanged information and refrain from using created content beyond the scope authorised by the creator.

10. Creator Obligations

• Provide truthful data about audience, social media accounts, and performance metrics when requested.
• Deliver the agreed content, meet publication deadlines, and submit publication links through the platform when required for validation.
• Comply with advertising and disclosure rules (labelling sponsored content, mandatory legal mentions, platform guidelines).
• Refrain from soliciting or accepting hidden compensation that would breach partner policies or these Terms.

11. Content and Intellectual Property

Each user retains ownership of the content they upload and warrants that they hold all necessary rights. Users grant Influentia a non-exclusive, worldwide, royalty-free licence to host and display such content as required to operate the platform. Users indemnify Influentia against any claim relating to their content. The trademarks, logos, interfaces, and databases of the platform remain the exclusive property of Influentia.

12. Non-Circumvention

Users agree not to bypass the platform in order to conduct collaborations while avoiding the monitoring and safeguards implemented by Influentia. The company may suspend any account arranging recurring off-platform collaborations without prior notice.

13. Moderation and Sanctions

Influentia may monitor or moderate exchanges (messages, requests, content) in order to enforce these Terms, without having an obligation to do so. Any breach may lead to a warning, suspension, or termination of the account, without prejudice to legal action.

14. Liability and Disclaimer

Influentia provides the service "as is". Users acknowledge that:

• Uninterrupted, error-free access cannot be guaranteed.
• Data shown in the platform (availability, profiles, offers) is supplied by users and may contain inaccuracies.
• Influentia is only liable for proven direct damages caused by its wilful misconduct or gross negligence.
• Influentia shall in no event be liable for indirect damages, loss of revenue, reputational harm, or other non-material loss.

Any liability is capped at the total amount paid to Influentia by the user in the twelve (12) months preceding the event giving rise to the claim.

15. Force Majeure

Influentia shall not be liable for failure or delay caused by events beyond its reasonable control, including outages, third-party service failures, labour disputes, natural disasters, cyberattacks, or governmental decisions.

16. Third-Party Services

The platform relies on third-party services, notably Firebase (authentication, database, messaging) and Google Maps (mapping, address suggestions). Users must comply with those providers' terms. Influentia is not responsible for malfunctions attributable to such third parties.

17. Personal Data

Personal data processing is described in our Privacy Policy. Using the platform implies that you have read and accepted it.

18. Changes to the Service and the Terms

Influentia may update the service or these Terms at any time. Users will be notified through appropriate means (in-app message, email, notice on the site). Continued use after notification constitutes acceptance of the changes. If you do not agree, you must stop using the platform and request deletion of your account.

19. Governing Law and Disputes

These Terms are governed by French law. Any dispute concerning their interpretation or performance shall be submitted to the competent courts within the jurisdiction of the Paris Court of Appeal, subject to mandatory legal provisions. The parties will, however, endeavour to resolve disputes amicably before taking legal action.

20. Contact

For any question about these Terms or the platform, please contact contact@influentia-app.com.